Orders:

* All orders are final once payment has been made.
* Unpaid orders will be cancelled after 3 days.

Shipment: 

* Estimated date of arrival is 16 to 17 days after payment of order.

Delivery:

* Cebu buyers can pick-up their orders via meetup or  have it delivered via LBC at an additional cost.
* Non Cebu orders will be shipped via LBC door to door or branch pick-up.

Returns: 

* We only accept returns  if the product ordered is damaged.
* Cebu buyers can only return an order during the delivery, buyers are responsible for inspecting their order.
* Non Cebu buyers must inform us on the same day the package was delivered and must ship back the orders within   24 hours after receiving it, a tracking number is required.
* Buyer is entitled to a refund or exchange.

 

If you have any questions regarding our terms, please email us at info@shoesunlimitedcebu.com.